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  • FInd the right ways of engaging your stakeholders to make it more likely they'll remember the decisions you made together.
  • The client spent an inordinate amount of time talking about how that particular engine part was not their best seller.
  • I was working with a guy who was very sensitive to everything being perfectly lined up in a grid.
  • With this particular person, it was important that I take the time to clean up my wireframes so that I could save time in a meeting as well as avoid possible rework.
  • It's so convenient to be able to see all the pages right there.
  • Had I used a better icon to begin with, I could have saved myself from having to explain in each time.
  • Learn the keyboard shortcut for muting your mic and use it.
  • You don't have to create an elaborate outline; just a simple list will suffice. 
  • You'll commit to memory. 
  • We want to reduce our own cognitive load to the point that holding the meeting is a breeze.
  • My client asked me to change the order of some input fields because she didn't realize that the exported file could be independently ordered from the user's input.
  • I couldn've redirected my effort to something else that would have had a bigger impact if I had been skilled enough to hear what wasn't being said.
  • I should have dived deeper to understand his lack of enthusiasm before blindly moving forward on my own.
  • They see a need that isn't being met with our designs, and they may express it with a suggestion that isn't the right solution.
  • It was a simple request, but it was contradictory to what we had previously agreed upon.
  • Outwardly show you are engaged in the conversation.
  • I've found that a lack of notes is frequently responsible for miscommunications, repeat conversastions, and changing requirments on many projects.
  • There may be team members who aren't present at the meeting.
  • It's easy for it to get derailed by something that isn't the core focus.
  • You can see the value of another person's idea, even if you disagree. 
  • When your ego is getting in the way, that value is lost.
  • We're only agreeing on the problems because it might still be possible that another approach will solve it.
  • If feels much less awkward when it is a habit.
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